📈 Performance Management
Overview:
This course helps HR professionals and business managers implement effective performance management systems that align with business goals and drive employee productivity. Learn how to set clear expectations, provide feedback, and create a performance-driven culture.
🔍 Learning Objectives
By the end of this course, learners will be able to:
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Understand the principles and benefits of performance management.
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Design and implement performance appraisal systems.
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Conduct effective performance reviews and feedback sessions.
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Handle performance issues constructively.
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Link performance with rewards and employee development.
📚 Course Modules and Topics
Module 1: Fundamentals of Performance Management
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What is performance management?
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Key components and models (MBO, BSC, etc.)
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Performance management vs. performance appraisal
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The performance management cycle
Module 2: Setting Goals and Expectations
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Writing SMART goals
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Aligning individual goals with organizational strategy
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Role clarity and expectation setting
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Tools for goal tracking
Module 3: Monitoring and Measuring Performance
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Performance indicators and KPIs
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Self-assessments and peer evaluations
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Continuous performance monitoring
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Using technology in performance tracking
Module 4: Providing Feedback and Conducting Appraisals
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Types of feedback: constructive, real-time, 360°
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Conducting effective performance reviews
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Coaching for improvement
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Documentation and legal considerations
Module 5: Managing Poor Performance
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Identifying the root causes of poor performance
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Creating Performance Improvement Plans (PIPs)
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Disciplinary procedures and fairness
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Balancing empathy with accountability
Module 6: Linking Performance to Rewards and Growth
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Performance-based incentives and bonuses
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Career advancement and training opportunities
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Building a high-performance culture
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Recognition and engagement strategies
🛠️ Learning Activities
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Performance appraisal form templates
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Roleplay scenarios for feedback delivery
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Interactive quizzes and case study reviews
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Goal-setting and KPI assignment
📁 Course Features
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Rich video lessons and practical guides
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Downloadable forms and templates
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Certificate of Completion
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Access to all modules for 12 months