Coaching & Mentoring for HR
Overview:
Effective HR professionals don’t just manage people—they develop them. This course teaches HR leaders and managers how to build a coaching mindset and mentoring culture that enhances employee growth, leadership development, and organizational performance.
Learning Objectives
By the end of this course, learners will be able to:
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Differentiate between coaching and mentoring in an HR context.
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Develop core coaching and mentoring skills.
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Create structured coaching and mentoring programs.
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Apply coaching for performance, development, and behavior change.
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Evaluate the success and ROI of coaching initiatives.
Course Modules and Topics
Module 1: Introduction to Coaching and Mentoring
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What is coaching? What is mentoring?
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Benefits to individuals and organizations
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Coaching vs. managing
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The role of HR in coaching and mentoring
Module 2: Building Coaching Competencies
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Core coaching skills: listening, questioning, feedback, empathy
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Coaching styles and frameworks (GROW model, CLEAR model, etc.)
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Establishing trust and confidentiality
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Setting coaching boundaries
Module 3: Structuring a Coaching Session
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Goal setting and contracting
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Creating coaching agendas
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Overcoming resistance in coaching sessions
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Coaching conversations and real-life examples
Module 4: Mentoring in the Workplace
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Formal vs. informal mentoring
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Identifying and matching mentors and mentees
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Stages of the mentoring relationship
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Supporting mentorship success
Module 5: Coaching for Performance and Leadership
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Using coaching to boost individual performance
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Executive and leadership coaching
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Coaching during performance reviews
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Building internal coaching capabilities
Module 6: Designing and Measuring Programs
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Creating in-house coaching and mentoring programs
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Integration with L&D and talent management
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Monitoring progress and engagement
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KPIs and ROI of coaching/mentoring initiatives
Learning Activities
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Coaching session planning template
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Self-assessment: Your coaching style
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Mentor-mentee matching exercise
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GROW model roleplay scenarios
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Designing a basic coaching program for your organization
Course Features
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Video training with HR coaching experts
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Ready-to-use templates and conversation guides
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Real-world success stories and case studies
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Certificate of Completion
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12-month course access with all updates